bloxx

Privacy Policy

BLOXX is making homeownership accessible to the many

At BLOXX, safeguarding your personal data is paramount. This statement outlines how we gather, store, utilise, and, when necessary, share your information.

This policy respects and aligns with the principles of the Privacy Act 2020.

Scope of this Statement

This statement applies whenever BLOXX collects information about you, regardless of the method.

By accessing the BLOXX platform, engaging with us, or using our services, you agree to the collection, use, and handling of your data as described here.

Information Collection

We collect data you provide directly through our platform, details about your activity while using our platform, and information from communications with us. We may also enrich your data with information from trusted third-party sources.

Information We Collect

We may collect:

  • ‍Contact Details: Name, email, address, phone number, and related details.
  • ‍Preferences: Usage history, saved items, and communication preferences.
  • ‍Business Information: Company name, size, type, and professional profiles.
  • ‍Communication Data: Information from emails, calls, and written correspondence.
  • ‍Technical Data: Browser, IP address, and referring website details.
  • ‍Third-Party Data: Information gathered from external sources, as permitted.
  • ‍Financial Details: Bank account information and other financial data, as needed.

Providing information is optional, but some features may be unavailable if you choose not to.

How We Use Your Data

We use your data to:

  • Verify your eligibility to use BLOXX.
  • Deliver our services and provide support.
  • Fulfill contractual obligations.
  • Verify information for regulatory compliance.
  • Share relevant information about our services and opportunities.
  • Ensure customer satisfaction.
  • Improve and maintain our platform.
  • Respond to inquiries and provide customer support.
  • Conduct research and analysis.
  • Comply with legal obligations and prevent fraud.

We may also:

  • Verify your information with third-party databases, including government agencies.
  • Conduct credit, financial and background checks.
  • Use driver's license information for identity verification.
  • Authorise third parties to share your data with us for these purposes.

Data Security

We implement reasonable measures to protect your data from unauthorised access, alteration, or disclosure.

Data Retention

We retain your data only as long as legally required.

Data Sharing

We keep your data confidential, except when:

  • Required for the purpose of collection.
  • You provide explicit consent.
  • Sharing with businesses you engage with through BLOXX.
  • Sharing with service providers bound by confidentiality agreements.
  • Sharing general information with trusted partners for relevant information distribution.
  • Required by law or legal proceedings.
  • Involved in corporate transactions, with confidentiality measures.

Cookies

We use cookies to enhance your experience and analyse platform usage. You can manage cookies through your browser settings.

Accessing Your Data

You can access and manage some data within your BLOXX account. For complete access, contact us.

Correcting Your Data

You can update your data within your account or contact us for assistance.

Policy Changes

We may update this policy periodically, with changes posted on our website.

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